Instaply helps Sky Zone create wow experiences while increasing party bookings, all via text.

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Parents who are looking to book parties, LOVE texting with our trampoline park customers! By allowing parents to organize the entire event (from the date, to bringing cakes, or ordering pizzas, etc.) via text, you give your customers more of their most precious resource; their time!

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Sky Zone managers describe their experience with Instaply

“Instaply is Fantastic!!! The platform is easy to use, and our guests love the ability to text for a quick & easy response. With Instaply my call center team is efficient, and spends more time focusing on guest services”

Erik Dahlgren COO, Skyzone - Camp David

“Call center staffing has always been a unique challenge. Predicting the ebb and flow is always a tricky process, which always made payroll an inefficient process. With Instaply, we’ve seen a stark decrease in cold calls, and a huge increase in scheduled calls..which saves staff time and drives business. The service pays for itself alone through these efficiencies and I’d recommend it to anyone.”

Walt Burnett. Multipark Manager, Skyzone Lancaster, Hagerstown

“Instaply is amazing! Since adding the service, we have improved communication and increased opportunities to really deliver a WOW experience for our guests!”

Kristy Adams. CRO, Skyzone - Columbia, Gaithersberg, Oaks, St. Paul, New Rochelle, etc.

Transforming Customer Service

 

Transform conversational data into actionable insights to improve service offerings and drive long-term customer loyalty. Get to know your team and customers better.

Cole Hardware

Instaply allows us to keep close to our customers’ journey while providing the right service at the exact moment. Bernard Cotillard. Leroy Merlin

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Little Gym

We absolutely love having Instaply! Not only does it make it easy for people visiting our website to contact us via text (their preferred way of communication), but we also incorporated it into our follow-up procedures. Kaitlyn Riordan, Little Gym

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Instaply San Francisco

230 California Street

+1 415 200 30 56

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15 Boulevard Carnot

06 44 60 04 80

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Carrer d’Aribau 195

+34 986 080 555